Privacy Policy

1. Who we are

Foxie Campers (“we”, “us”) is the data controller for the personal data described here.

• Foxie Campers, Smiðjuvellir 80, 230 Keflavík, Iceland
• Company ID (kennitala): 560925-1820 · VAT: 158757
• Email: [email protected] · Phone: +354 850 4441

2. What we collect

• Booking & contact details — your name, email, phone number, country, driving licence number, and flight number when provided.
• Rental details — the vehicle, dates, pickup location, insurance and extras you select, and your booking reference.
• Payment information — card payments are processed by our payment provider (Rapyd). We do not see or store your full card number; we receive only a confirmation and the amount paid.
• Technical & usage data — basic information your browser sends (such as IP address and device/browser type). We use only the essential cookies needed to run the site (see section 8).

3. How we use your data & our legal basis

• To provide your rental — take and manage your booking, hand over and receive the camper, and give you support. (Legal basis: performance of a contract.)
• To meet legal duties — accounting, tax and vehicle records. (Legal basis: legal obligation.)
• To run and protect our business — prevent fraud, secure our systems, and improve our service. (Legal basis: legitimate interests.)
• Marketing — we do not currently send marketing emails. If that changes, we will email you only if you opt in, and you can unsubscribe at any time. (Legal basis: consent.)

4. Who we share it with

We share data only with providers that help us run the service, under contracts that require them to protect it:

• Rapyd — payment processing.
• Hetzner — website and data hosting (servers in the EU).
• Cloudflare — media delivery / content-delivery network.
• Google Workspace — our business email.

We never sell your personal data. We may disclose data where required by law.

5. International transfers

Some providers may process data outside Iceland/the EEA. Where that happens (for example with Google Workspace or Cloudflare, which are US-based), we rely on appropriate safeguards such as the European Commission's Standard Contractual Clauses.

6. How long we keep it

We keep booking and financial records for as long as required by Icelandic bookkeeping and tax law (generally seven years). Other personal data is deleted when it is no longer needed for the purposes above.

7. Your rights

Under the GDPR you have the right to:

• access the personal data we hold about you;
• have inaccurate data corrected;
• have your data erased where the law allows;
• restrict or object to certain processing;
• receive your data in a portable format;
• withdraw consent at any time (where we rely on consent).

To exercise any of these, email [email protected]. You also have the right to complain to the Icelandic Data Protection Authority, Persónuvernd (personuvernd.is).

8. Cookies

We use only the essential cookies needed to run the site and remember your booking choices. If we later introduce analytics or marketing cookies (for example Google Analytics), we will ask for your consent through a cookie banner before any such cookies are set, and update this section accordingly.

9. Changes to this policy

We may update this policy from time to time. The current version is always available on this page.

10. Contact

Questions about your data? Email [email protected] or write to the address above. This policy sits alongside our Terms & Conditions and Cancellation Policy.